BS BIP 2208

$243.00

Customer services collection. Quality service, competitive business, and the standards BS 8477, BS ISO 10001 and BS ISO 10002

Published by Publication Date Number of Pages
BSI 07/01/2010 280
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Description

BS BIP 2208 – Customer services collection. Quality service, competitive business, and the standards BS 8477, BS ISO 10001 and BS ISO 10002

Cross References:
BS 8477:2007
BS EN ISO 9001
BS EN ISO 9004:2009
BS ISO 10002:2004
ISO/TS 10004
BS ISO 10006:2003
BS ISO 10007:2003
BS 10012
BS ISO/IEC 20000-2:2005
BIP 0050

All current amendments available at time of purchase are included with the purchase of this document.

Product Details

Published:
07/01/2010
ISBN(s):
9780580709227
Number of Pages:
280
Product Code(s):
30218164